Problem

Traditionally, employee training is a one-and-done deal. Content is sent out, employees needed to be prodded to complete the course material, and minimal insight into effectiveness is gained after the fact.

Admins multiple responsibilities outside of training initiatives but still need to visibility into knowledge gaps to get ahead of potential risks before they escalate.

Across industries, admins consistently voiced the need for easily accessible, shareable, and customizable training reports to stay ahead of risks before they escalate.

Key Principles When Designing

Intuitive. I knew admins needed quick and easy access to learner insights – whether they are mid-program, or returning to the platform for a new training initiative months later. 

Actionable. Having data is one thing, ensuring it is both informative and actionable was key to providing real value for admins and organizations at large. 

Shareable. It was important to consider everyone who would be looking at this – C-suite, learning managers and team. I wanted these reports to be understandable and shareable for individuals at any level. 

Feature Dive In

Overall learner activity viewable at a glance and topics tied to corresponding image.

Clear, actionable view of areas where learners lacked knowledge, and where they are excelling.

Simple visuals of baselines for a live view of starting knowledge and improvement over time.

Results

An all-in-one knowledge hub for training administrators providing insight into training performance.

Overwhelmingly positive response from current and prospect users across industries.

Significant increaser in user activity to-date.