Product Design
A sample of recent work.
Product Design
A sample of recent work.
Certifications
Certification feature set for McDonalds administrators and employees — adding a splash of delight in mandatory training procedures.
Certifications
Certification feature set for McDonalds administrators and employees — adding a splash of delight in mandatory training procedures.
Medals
F O R L E A R N E R S
Learners can earn medals by acing quizzes and strengthening their knowledge.
Medals stack up on a learner’s profile as a rewarding reminder of their accomplishments.
Tapping a medal displays additional details unique to that medal.
Certifications
F O R L E A R N E R S
Certifications, are awarded after a learner has earned medals on every quiz within a given topic. Like medals, certifications come in three tiers: gold, silver, and bronze.
Like medals, learners can see what certifications they’ve earned on their profile page.
Learners can earn a certification in any topic their learning manager sets as certification-eligible.
MEDALS
F O R A D M I N I S T R A T O R S
Keep your learners motivated with quiz medals. When your learner gets a perfect score on a quiz, they earn a platinum medal, while scoring over 90% earns a gold and over 80% a bronze – but you can reach out to Trivie to customize your medals. These collectibles help learners see what they know well and what they need to work on – and help you identify who knows their content best.
You can check how many of your learners have earned gold, silver, and bronze medals in each quiz on the quiz’s detail pages – and you can see what medals each learner has earned on their detail page on Insights.
Certifications
F O R A D M I N I S T R A T O R S
Some topics are important enough that completion isn’t enough. When you need to know that your learners have truly learned a set of content, you can use our new Certification feature.
Set any topic as certification-eligible on Insights by going to the Topic Detail Page, under Content > Topics. Certifications, like medals, come in three tiers: platinum, gold, and silver. And earning a certification is simple: learners just need to earn a medal in every quiz within the topic to earn that rank of certification.
To see what certifications your learners have in a topic, check that Topic Detail Page in Insights and click on the “People” tab. If you’re curious about a specific user, browse to their User Detail Page and look at their certification case.
Designs ⋅ Requirements ⋅ Components
Learners
Administrators
Analytics Dashboard
An all-in-one knowledge hub for employee training insights.
Analytics Dashboard
An all-in-one knowledge hub for employee training insights.
Problem
Traditionally, employee training is a one-and-done deal. Content is sent out, employees needed to be prodded to complete the course material, and minimal insight into effectiveness is gained after the fact.
Admins multiple responsibilities outside of training initiatives but still need to visibility into knowledge gaps to get ahead of potential risks before they escalate.
Across industries, admins consistently voiced the need for easily accessible, shareable, and customizable training reports to stay ahead of risks before they escalate.
Key Principles When Designing
Intuitive. I knew admins needed quick and easy access to learner insights – whether they are mid-program, or returning to the platform for a new training initiative months later.
Actionable. Having data is one thing, ensuring it is both informative and actionable was key to providing real value for admins and organizations at large.
Shareable. It was important to consider everyone who would be looking at this – C-suite, learning managers and team. I wanted these reports to be understandable and shareable for individuals at any level.
Feature Dive In
Overall learner activity viewable at a glance and topics tied to corresponding image.
Clear, actionable view of areas where learners lacked knowledge, and where they are excelling.
Simple visuals of baselines for a live view of starting knowledge and improvement over time.
Results
An all-in-one knowledge hub for training administrators providing insight into training performance.
Overwhelmingly positive response from current and prospect users across industries.
Significant increaser in user activity to-date.
Levels
Personalized post-quiz dashboard levels and points.
Levels
Personalized post-quiz dashboard levels and points.
Components
Problem
Admins had no way to customize and measure their learners’ achievements in aggregated ways.
Previously, it was not clear what points were worth — Learners knew they were earning them, but unsure of the benefit.
Adding in customizable user levels, with customizable badges, names, and point thresholds, were designed to address both of these problems.
Results
Admins were thrilled with the ability to easily use levels to boost learner motivation which is a common challenge, especially with dense content.
With levels, points have a clear meaning and purpose. They provide a finish line and a goal to aim towards at every stage of the learner experience. As a result, learner engagement increased.
Admin Report Panel
A filterable report panel with regional analytics, leaderboards and overall performance.
Admin Report Panel
A filterable report panel with regional analytics, leaderboards and overall performance.
App Feedback
In-app feedback flow with a splash of delight.
App Feedback
In-app feedback flow with a splash of delight.
Full Flow
Animation
Profile Navigation
A personalized tabbed learner profile with easily accessible stats, achievements, and activity.
Profile Navigation
A personalized tabbed learner profile with easily accessible stats, achievements, and activity.
Travel App
Path from airlines to hospitality feature-set
Travel App
Path from airlines to hospitality feature-set
Hotel Details
Upgrade Options
Check-in
Feedback
Flight Details
Local Access
D.e.b. Manufacturing, Inc.
Brand & digital-presence for a global leader in aerospace damper technology.
D.e.b. Manufacturing, Inc.
Brand & digital-presence for a global leader in aerospace damper technology.
Purpose
Re-imagine the branding and web-presence of D.E.B. Manufacturing Inc. — representative of their leading Engineering capability and the quality of their product output.
My Role
Understand client and user needs
Establish recognizable branding presence
Mapped user flows
Re-designed UI & UX
Optimized user experience
Optimized SEO
Incorporated client feedback
Launched Site
Architectural Renderings
The goal here, was to create frontal and aerial blueprints of the new Sports Performance Center for reference and funding purposes - which turned out to be a great opportunity to experiment with line art. These designs are included on a number of different platforms, including a website, mobile app, and print collateral.
Architectural Renderings
The goal here, was to create frontal and aerial blueprints of the new Sports Performance Center for reference and funding purposes - which turned out to be a great opportunity to experiment with line art. These designs are included on a number of different platforms, including a website, mobile app, and print collateral.
Wake Network
Empowering Deacons to stay engaged, one connection at a time.
An E2E rebuild of a core institutional platform.
Wake Network
Empowering Deacons to stay engaged, one connection at a time.
An E2E rebuild of a core institutional platform.
Mission
Create value by meeting users where they are.
Create delightful user experience.
Automate business processes.
Modernize information architecture end to end.
Increase scalability for high quality product output.
Set the standard of Higher Ed product offerings.
My Role
Product Lead & Owner
Defined vision and roadmap.
Led cross-functional team from conception through launch.
Managed resources and stakeholder communication.
Reported to Senior Leadership.
Established a fast pace testing and iterative release cycle.
Defined KPIs.
Led E2E product development through launch.
Results
100% automated account creation
350% user acquisition increase compared to legacy baselines.
Modernized information architecture.
Fully redesigned user-centered experience.
Responsive Design
Full E2E rebuild and Launch
Process
Define the Vision
Defining the vision was critical to gaining momentum across a variety of key business partners and stakeholders. The vision also helped the team maintain a user-centered approach throughout every stage of the product development lifecycle.
Build Team
Gain collaborators - The success of re-building the platform and related products, was reliant on buy-in from our technology departments and the University at large. My team and I succeeded in socializing the core vision and gained consensus across key stakeholders and business partners —demonstrating that an investment in digital products and platforms benefited both business goals and user goals.
Map New E2E Architecture
Automate Business Processes
Train Engineers
Establish Full-stack Workflow
Redesign UX
Prototype, Test, Iterate
Launch
UX & UI
Mockups for various future project ideas and/or new ways of thinking about current online entities .
UX & UI
Mockups for various future project ideas and/or new ways of thinking about current online entities .
Student Campaign Website
Wireframes with UI elements
Student's Site
Concept & Element Wireframes
Sports Performance / Let's Roll Website
Basic layout mockup (with graphics) & simplified payment user flow
WFU Homepage
Alternative userflow wireframes
HI THERE.
I'm Lindsay.
HI THERE.
I'm Lindsay.
My team and I spend our days building delightful experiences and drive results.
With an educational and professional background in psychology, neuroscience and design - creating beautiful, intuitive products is a daily passion.
I've enjoyed collaborating with leaders across domain expertise which has led to fantastic opportunities and unparalleled experiences including; Starting a global movement — Conducting award winning research — Leading the build of an E2E platform from the ground up — and much more that I'd like to share with you below.
Product Design
Certification System
User Levels
Primary Action: Coming soon
Analytics Dashboard
Profile Navigation
Content Navigation: Coming soon
User Feedback
Content Library: Coming soon
Path From Airlines to Hospitality
